The iPhone User Experience: A First Look

Bruce "Tog" Tognazzini is a principal with the Nielsen Norman Group. Bruce Tognazzini was hired at Apple by Steve Jobs and Jef Raskin in 1978, where he remained for 14 years, founding the Apple Human Interface Group.

A collective gasp was heard around the world following the January, 2007, MacWorld Conference, when Steve Jobs pulled the wraps off the long-rumored iPhone. He proclaimed it a revolutionary product with a brand-new “multi-touch” interface as breakthrough and breathtaking as the mouse interface of the 1960s.

Is iPhone as revolutionary as claimed? Is the multi-touch interface truly breakthrough as claimed? Yes and no. Let’s take a look at the article in AskTog's website.