The simple way to increase site usability

There is an interview on infoworld with site usability expert Steve Krug claims that having outsiders test a site all the way through the design cycle is both important and overlooked.

IDG News Service recently had a chance to talk to site usability expert and consultant Steve Krug about best practices and major mistakes in Web design. Here is an edited transcript of the chat with Krug, who runs a one-man consulting firm called Advanced Common Sense in Boston, has a Web site called Sensible.com, and wrote a book titled Don't Make Me Think! A Common Sense Approach to Web Usability. Interview continues on info world website.