Donald A. Norman, 2006 Benjamin Franklin Medal

Don Norman is the author or co-author of fourteen books, including the seminal The Design of Everyday Things, and his recently released The Design of Future Things.


Dr. Norman is cofounder of the Nielsen Norman Group, an executive consulting firm that helps companies produce human-centered products and services, Professor at Northwestern University, Prof. Emeritus of the University of California, San Diego, and co-director of Northwestern’s Segal Design Institute; founded by Crate & Barrel creators Gordon and Carole Segal. He has been Vice President of Apple Computer and an executive at Hewlett Packard. He was President of the Learning Systems division of UNext, an early, online education company.

He serves on many advisory boards, such as Chicago’s Institute of Design and Encyclopedia Britannica. He is a fellow of many organizations, including the American Academy of Arts and Sciences. He has received the Benjamin Franklin Medal in Computer & Cognitive Science from the Franklin Institute (Philadelphia), honorary degrees from the University of Padova (Italy) and the Technical University of Delft (the Netherlands), the “Lifetime Achievement Award” from SIGCHI, the professional organization for Computer-Human Interaction, the Mental Health award for contributions to Business from Psychology Today, and the Taylor Award for outstanding contribution to the field of Applied Experimental and Engineering Psychology from the American Psychological Association.