August 22, 2006

"Design Life" - Remember passwords




Drafted on Jan 18th 2006.

If you forget a password, we click forgot password to retrieve it. What about having a link called "Remember Password"? How about giving an facility or option or for the user to remembering a password as per their personality & interest.

Rachismo says, "I am very confused about the number of password I need to remember every time whenever I register at a new site. I need to think of a password related to the particular website or I need to maintain a simple password which I can remember. Most of the time my password is Alphabetic, some time alphanumeric. Sometime I become irritated when the application says password is wrong, because I mistakenly pressed caps on and many time I felt that my password is case sensitive when system throwed the alert"

These are one of the feedbacks generally any one get who do a contextual inquiry on this subject.

Password has become part and parcel of our day-to-day life, starting from our ATM Pin number, email, bank transactions & more & more...

Why are we in trouble remembering the passwords? Why people forget? Why good Memory?

Let’s take an another scenario, a person accessing a application for a first time, lets say Subismo. First time while signing up any service, Subismo always keeps the password which is closer to his mind. Most of the time Subismo’s password resembles his boyfriend name, friends name, favourite actors name and dog name. When Submismo’s registers with more & more websites or his list of password will increase and it will be as boyfriendname123, 123boyfriendname, boyfriendname_123 and less combinations like this. When the password lists become more and more, he badly in need of help of someone who can remember his password, so he registers it in a personal diary or mobile phone or to any of his email account. He will be safe until he don’t forget his email password again.

Now there is a basic question, which needs to be resolved by end of the paper. First Question is, does system will help us to remember the password our or (second question) we request & practice our brain & mind to remember and retrieve while needed.

Passwords are made more for the convenience of the machine than the human. Even novice hackers crack the password created by machines.

Advanced users use special characters in their passwords, like 1 @ # $ % .

Examples of insecure passwords:
• scorpix
• jackson7
• 52058507
• rkakjkekskhk

Examples of secure passwords:
• (*Scorp*)
• Jack-!-
• Play%*


Why people forget?
Many time even expert users tend to forget the passwords, because the expert user is trying to make the machine comfortable, but not him. Special characters are not used as per the human mental model.

********** Memory **********

Why good Memory?
(Knowledge & memory; Memory--Work-effectiveness and achievements,
interpersonal relations)

Dynamics of Memory (To Register, Retain & Recall)

Absentmindedness (Down-to-Earth techniques to overcome the problem)

Memory Objects Technique, Story-related Memory Technique

Memory Percentage
(To quantitatively measure memory percentage a scientific method)

*** Memory-Courtesy: wikipedia

As the technology is growing in one side & great hackers are in deep pressure on hacking the system & the passwords of the loved one or hatred on other side.

• Controlling it with system.

As Forgot Password, lets keep a option called remember password. In remember password -> ask for his interest -> customize the interest depending on his age, sex, demography and culture > user can select an interest, let say soccer, football, or sex. once he select the interest type - show the password in pictoral or story telling methods.

If you are interested in sports:

Examples:

~ Surfing
@ Bowling
% Table tennis
^ Bommerang
& Jump Hurdle
_ Skateboarding
: Carroms
” Relay Run
- Puck (ice hockey)
= Stepper (gymnasium)
\/ Pinball
; Gymnasium
. Football

If John Doe is interested in Pinball, \/ can be added.

There should be a system which will suit users life.

Passwords should have life to it. User should give life to their password to make it secured and strong. But its very difficult to change each and every human being to give life to the password.

SYSTEM SHOULD TAKE CARE OF THIS. And that's the core idea of human computer interactions is.

No comments: