"Add" Jokes while Story Telling :-)

I read a interesting blog called "Why Call Centre Guys are Paid So Much. This is very funny. But these funny blog gives insight to know the characteristics of personas to create funny stories. Also see the languages used by call centre and how the user understood of same.

Here you go:

Why call centre guys are paid so much?

Do you wonder why call centre guys are paid so much for just being on the phone?
Take a look...

1)TechSup: "I need you to right-click on the Open Desktop."
Cust: "Ok."
TechSup: "Did you get a pop-up menu?"
Cust: "No."
TechSup: "Ok. Right click again. Do you see a pop-up menu?"
Cust: "No."
TechSup: "Ok, sir. Can you tell me what you have done up until this point?"
Cust: "Sure, you told me to write 'click' and I wrote 'click'."

2)Cust: "I received the software update you sent, but I am still getting the same error message."
TechSup: "Did you install the update?"
Cust: "No. Oh, am I supposed to install it to get it to work?"

3)Cust: "I'm having trouble installing Microsoft Word."
TechSup: "Tell me what you've done."
Cust: "I typed 'A:SETUP'."
TechSup: "Ma'am, remove the disk and tell me what it says."
Cust: "It says '[PC manufacturer] Restore and Recovery disk'."
TechSup: "Insert the MS Word setup disk."
Cust: "What?"
TechSup: "Did you buy MS word?"
Cust: "No..."

4)Cust: "Do I need a computer to use your software?"
TechSup: ?!%#$

5)TechSup: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Cust: "Wow. How can you see my screen from there?"

6)TechSup: "What type of computer do you have?"
Cust: "A white one."

7)TechSup: "Type 'A:' at the prompt."
Cust: "How do you spell that?"

8)TechSup: "What's on your screen right now?"
Cust: "A stuffed animal that my boyfriend got me at the grocery store."

9)TechSup: "What operating system are you running?"
Cust: "Pentium."

10)Cust: "My computer's telling me I performed an illegal abortion."

11)Cust: "I have Microsoft Exploder."

12)Cust: "How do I print my voicemail?"

13)Cust: "You've got to fix my computer. I urgently need to print document, but the computer won't boot properly."
TechSup: "What does it say?"
Cust: "Something about an error and non-system disk."
TechSup: "Look at your machine. Is there a floppy inside?"
Cust: "No, but there's a sticker saying there's an Intel inside."

14)TechSup: "Just call us back if there's a problem. We're open 24 hours."
Cust: "Is that Eastern time?"

15)TechSup: "What does the screen say now?"
Cust: "It says, 'Hit ENTER when ready'."
TechSup: "Well?"
Cust: "How do I know when it's ready?"

16) A plain computer illeterate guy rings tech support to report that his computer is faulty.
Tech: What's the problem?
User: There is smoke coming out of the power supply.
Tech: You'll need a new power supply.
User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it.
User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.
10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.
Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.
User: I knew it!
Tech: Just add the line LOAD NOSMOKE.COM at the end of the CONFIG.SYS. Let me know how it goes.
10 minutes later.
User: It didn't work. The power supply is still smoking.
Tech: Well, what version of DOS are you using?
User: MS-DOS 6.22.
Tech: That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you
the file. Let me know how it goes.
1 hour later.
User: I need a new power supply.
Tech: How did you come to that conclusion?
User: Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE.

17)CCO: "I need a product identification no. right now and may I help u in finding it out?"
Cust: Sure
CCO: Could u left click on start and do u find 'My Computer'?
Cust: I did left click but how the hell do I find your computer?